Refund, Cancellation and Billing Policy

L Numeris Lottery Strategies sells access to software: a monthly subscription to our research tool, and optional one-time credit packs that meter how many times the tool can be run. This page explains exactly how cancelling and refunds work for both. If anything here is unclear, ask us before you buy.

Cancelling your subscription

Cancel any time, in two clicks, with no cancellation fee and no notice period.

• Open the billing portal from the subscription page ("Manage Plan") and cancel there. It takes effect immediately and there is nothing to email us about.
• There is no cancellation fee, no minimum term and no notice period.
• Your account is not deleted. Favourites, generator history and settings all survive a cancellation, and you can resubscribe later without losing anything.
• Alternatives to cancelling: move to a lower monthly plan, or switch to pay-as-you-go credits, which carry no monthly commitment.

Subscription refunds

Monthly subscriptions are non-refundable, and cancelling keeps your access until the end of the period you already paid for.

• You may cancel at any time from the billing portal. Cancellation stops the next charge; it does not end the current period.
• Your access continues to the end of the billing period you have already paid for. We do not issue partial or pro-rated refunds for time remaining, because you keep the access for that time.
• Exception — if a technical fault on our side prevented you from using the service during a period you paid for, contact support and we will review it. Tell us roughly when it started and what you saw.

Credit pack refunds

Unused credit packs are refundable within 7 days of purchase.

• Request a refund within 7 days of the purchase and we will refund the pack in full, provided none of its credits have been used.
• Partially used packs are not eligible for refund, because credits are consumed as the software runs.
• Credits do not expire and carry no monthly commitment, so there is no need to use them within any window.

Billing errors

If we charged you in error, we refund it in full — no conditions and no time limit.

• Duplicate charges, an incorrect amount, or a charge after you cancelled are billing errors, not refund requests.
• Contact support with the date and amount and we will issue the full refund. You do not need to argue the case.

Disputes and chargebacks

Contact us before opening a card dispute — it is faster, and we would rather fix it.

• Email support with the charge date and amount. Most disputes are billing errors we will simply refund.
• We respond to billing enquiries within two business days.
• If you have already opened a dispute with your bank, tell us anyway so we can respond with the facts rather than guessing.

Physical goods

We sell no physical goods through this website, so there is nothing to ship and no return process. Our printed workbooks are sold and fulfilled by Amazon under Amazon’s own returns policy; we do not take payment for them.

How to reach us

Email support@lnumerislotterystrategies.com or call +1 (732) 284-6454. We answer billing enquiries within two business days. If you are signed in, our support form opens a tracked request.

See also our Terms and Conditions and Privacy Policy.